Frequently Asked Questions

Q. Are all of our products guaranteed?

A. All of our products are 100% guaranteed or your money back. Simply return the unused portion of the product within 60 days for a total refund.

Q. Are our products FDA approved?

A. All of our nutritional products are considered food supplements. We do not consider them to diagnose, cure, treat or prevent any illnesses. Please contact your healthcare physician if you have any questions on any of the products.

Q. How are our products shipped?

A. Our products are shipped by USPS, Fed Ex or UPS. We do not ship to private post office boxes, so please give us a street address. Shipping Information

Q. Is my credit card information secure?

A. The website is a secure system for collecting credit cards. All information is encrypted for safety.

Q. Will my credit card number or name be sold?

A. Our privacy policy states that all information provided will not be sold or provided to any third party unless specifically requested by the consumer. This includes all information including credit card numbers.
Security and Privacy Statement

Q. Should I consult a physician before using these products?

A. We suggest that all consumers check with their healthcare physician before using all supplements. We have provided some information for you that may be of assistance.

Q. If I need to return a product, where should I send it?

A. Tip Top Vitamins, 168 Snug Harbor, Hendersonville, TN. 37075

Q. Who pays for shipping charges for returned products?

A. If the product is damaged en route or arrives in unusable condition, the company will send a new product at no charge and no shipping! If the product is returned due to a change of mind or anything other than the quality of the product, a full credit will be given for the product but the consumer must bear the cost of shipping the product back.